Privacy Policy
Last updated:
NexoAI Technologies Corporation ("NexoAI," "we," "us," or "our") explains in this Privacy Policy how personal information is handled when you visit nexoaius.com or contact us through this website. This policy covers our website and related business inquiries, not data processed by our products or services under separate agreements.
1. Information you provide
Our inquiry form asks for your first name, last name, work email address, company, product or partnership interest, and permission to contact you about your inquiry. You may also provide an optional message. If you email us, we receive your email address, message, and any information you choose to include.
Product inquiry links may prefill the product, category, or type of request in the form. You can review and change those details before submitting. Please do not send payment card numbers, government identification documents, passwords, or sensitive personal information through this form.
2. Technical information
When your browser connects to this website or its service providers, technical information such as your IP address, browser and device information, requested page, referring page, and request time may be processed to deliver content, maintain availability, diagnose problems, and prevent spam or abuse.
We do not currently add advertising pixels or audience analytics tools to the website application, and its application code does not store inquiry drafts in cookies or browser storage. Hosting and external services may handle technical data or use cookies under their own policies. You can manage cookies through your browser settings; restricting them may affect some services.
3. How we use information
We use inquiry information to respond to questions, provide requested quotes or product information, discuss projects and distribution opportunities, and follow up on the matter you contacted us about. We also use relevant information to maintain business correspondence, operate and protect the website, address misuse, and meet applicable legal obligations.
Submitting an inquiry does not subscribe you to a newsletter. The permission requested by the form relates to contact about your inquiry, not blanket permission for unrelated marketing.
4. Form delivery and other service providers
The inquiry form sends your submission to NexoAI's website server, where it is saved in a private delivery queue on our hosting infrastructure before it is forwarded to FormSubmit for delivery to contact@nexoaius.com. If email delivery is delayed, the website keeps the queued inquiry for retries and shows a saved status; this does not confirm receipt in our mailbox. FormSubmit and our email service provider process forwarded inquiry information. Provider copies and email copies may be retained separately.
The website also uses hosting and content-delivery infrastructure, including Cloudflare, to serve pages and protect availability. Fonts are loaded from Google Fonts. Your browser connects to Google's servers to request those fonts, exposing network request information, including your IP address and browser headers, to Google.
Providers' own privacy policies describe their handling of information in connection with their services. We may also disclose relevant information when required by applicable law or legal process, or as reasonably necessary to address fraud, security threats, or the protection of legal rights.
5. How long information is kept
We retain personal information for as long as reasonably needed for the purposes described in this policy, including responding to your inquiry, managing an ongoing business relationship, keeping necessary records, and meeting legal obligations or resolving disputes. The appropriate period depends on the nature of the information and the reason it is held; it is not a single fixed period for every inquiry.
Website delivery-queue records become eligible for deletion 30 days after creation and are purged during routine maintenance or later form requests. This short-term queue is separate from copies held by our email service and FormSubmit. Service providers may have separate retention schedules. You may contact us to ask about retention or request deletion of information relating to you, subject to applicable requirements and lawful retention needs.
6. International processing
Our website is accessible internationally. Information may be processed outside your country of residence where our business or service providers operate. Data protection laws in those locations may differ from those in your country. You can contact us with questions about the handling of your information or any applicable transfer requirements.
7. Your choices and privacy rights
You can browse product pages without submitting an inquiry. If you choose to submit the form, its required fields and inquiry-contact permission must be completed; the message is optional. You may ask us to correct information or stop further nonessential contact about an inquiry by emailing contact@nexoaius.com.
Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of personal information; obtain a portable copy; restrict or object to certain processing; or withdraw consent where processing relies on it. These rights are subject to the conditions and exceptions in applicable law. Withdrawing consent does not affect processing that was lawful before withdrawal.
To make a request, email contact@nexoaius.com with the subject 'Privacy request' and enough information to identify your inquiry. We may need proportionate information to verify your identity. Please do not send an identity document unless we explain why it is needed and how to provide it appropriately. Where applicable, you may also raise a concern with your local data protection authority.
8. Security
No website, email system, or method of electronic storage can guarantee complete security. Please limit submissions to information needed for your business inquiry and contact us if you believe information sent through this website has been misused or exposed.
9. Children
This website presents business products and services and is not directed to children. Please do not submit children's personal information through the inquiry form. If you believe a child has provided personal information to us, contact us so we can review the situation and take appropriate action.
10. External websites
This website may link to third-party websites. Their information practices are governed by their own privacy notices, not this policy. Review those notices before providing information to them.
11. Changes to this policy
We may update this policy to reflect changes to the website, service providers, business practices, or applicable requirements. Updates will appear on this page with a revised 'Last updated' date. Where required by law, we will provide additional notice of material changes.
12. Contact NexoAI
For privacy questions or requests concerning this website, contact NexoAI Technologies Corporation at contact@nexoaius.com.
Questions about this policy? Contact us.